Syntill8 has provided continuous support to Mentor Graphics and its many 8051 licensees for over 15 years and has accumulated an unrivalled knowledge base of the designs. Supported by Syntill8, integration of an 8051 core into your design will be straightforward and efficient. Syntill8 engineers can give detailed advice on, for example, memory resource selection, interfacing peripherals, clocking strategies and meeting timing requirements.
HOW IT WORKS
Support and maintenance services are provided on an annual basis. Your questions will be answered by email or telephone conversations. Often you may be asked to provide stimulus, log or listing files to assist your support engineer in quickly resolving the issue.
From time to time Syntill8 will release upgrades to your licensed design, typically to improve ease of use or maintain compatibility with EDA tools as they develop. Depending on the magnitude of change required, Syntill8 will either ship to you a new release, comprising a full set of deliverables, or more typically a patch, pending the next scheduled step release. Under the standard support agreement you shall be entitled to receive all upgrades released during the term of the support contract.
CUSTOMERS MIGRATING FROM MENTOR SUPPORT CONTRACTS
Moving from a Mentor Graphics' support contract to the equivalent Syntill8 contract is easy, and will provide you with the same high standard of service you have previously received. After all, it will be the same design and engineering team handling your questions now as did in previous years. We look forward to talking with you again.
For all new support enquiries please email firstname.lastname@example.org or call +44 (0) 203 151 8051. We can start providing support and updates within hours of receiving your order.